You may return most new, unopened items with original tags still attached to the items within 30 days of delivery for a full refund minus the original shipping costs. We will pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.). Otherwise, if you want to return an item, you will be responsible for the return shipping fee getting the product back to us. Returns must be sent via a reputable shipping company such as UPS, USPS or FedEx and must have a tracking number. Any products that have been used, dirty, have dog hair on them, or are returned without original packaging or damaged packaging are subject to a 50% restocking fee. There are no restocking fees on brand new items returned in new, resell-able condition. Health products including dog diapers, pup pants and opened vitamins are non refundable do to health & sanitation issues. If you would like to exchange an item, please place a new order for the correct size/color. Then simply return back the first order that you do not want and we will refund the first order entirely. When you return your order, please include the original packing slip so we can tied the return back to your account.


We currently only ship to the United States.

We typically ship orders less than 2 pounds via USPS First Class or Priority Mail. Orders over 2 pounds are generally shipped via Fedex Smartpost and Fedex Ground for anything over 9lbs.

Limited time special flat rate shipping offer:

– Standard 5-7 Business Days – $5.99 Flat Rate Any Size Order, FREE OVER $49 TODAY!
– Basic 3-5 Business Days – $7.99 – $13.99 Based On Order Size
– Upgrade 2-3 Business Days – $14.99 – $24.99 Based On Order Size


(Fedex, Smartpost, USPS Priority Mail or USPS First Class Mail, whichever we determine to be the fastest to your door).

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